Date: Wednesday, February 22nd. (Fourth Wednesday in February)
Topic: : Seeking Civility? Eradicating Bullying at Work
Time: from 11:45am-1:15pm Cost: $20 members, $25 non-members
Location:The Historic Santa Maria Inn
Shirley Day is a consultant with Civility Partners, and has a 16-year background as a Training Instructor, Solutions Architect, and eLearning Developer. She has lead educational programs in various industries including software, healthcare, and manufacturing. Her children’s book Luna and the Big Blur published in 1995 has sold nearly 20,000 copies. Civility Partners’ clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. It’s founder, Catherine Mattice Zundel, has appeared as an expert in such news outlets as NPR, USA Today, Inc Magazine, Bloomberg BNA and Huffington Post. Catherine is author of the book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, which Ken Blanchard endorsed as the “the most comprehensive and valuable handbook” on workplace bullying. BACK OFF, and her second book, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying, are both available on Amazon.
According to a recent study by CareerBuilder, 35% of the workforce encounters bullies at work. Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Bullying includes frequent yelling, manipulation of work, nasty emails, social isolation, and a host of other negative behaviors. If allowed to flourish, it invites severe damaging consequences for your organization including increased turnover, communication breakdown, reduced quality in work and poor customer service.
Join our speaker as she takes you through the process of developing effective strategies for dealing with workplace bullying and provides a step-by-step guide for building a healthy workplace where employees can thrive. You will gain research-based information in the following areas:
- The social system of bullying, how to define it, and the behaviors that “count” as bullying
- The similarities and differences in bullying and harassment
- Damage caused to targets, bystanders, and the organization
- Making a business case for addressing bullying to organizational leaders
- Implementing corrective action items to end bullying
Creating sustainable culture change in order to effectively eradicate workplace bullying
Luncheon Fee: $20.00 for SMHRA members, $25.00 for non-members Please indicate payment method in RSVP email. Payment by cash or check may be made at the door or by credit card via PayPal online at www.smhra.net within 24 hours of email RSVP.